FAQs

About Us

Cookie TV is a mobile TV that you can watch live TV and movies on demand anytime and anywhere.
You can watch Cookie TV easily on your mobile devices.
In Cookie TV, we offer live TV channels such as sports, entertainment, movies, kids and world news on the go. Movies services are mainly transactional based, which means each movie has a different price and you only pay for movies that you pick and watch. However, a special "Movie Album" is a monthly subscription plan that gives you unlimited access to Hollywood's selected titles. It can be purhcased as a stand-alone item or as an add-on item with your TV plan for a discounted price.

Getting Started

First you need to sign up using your Facebook Account. Second you need to enter your phone number and verify you phone number. Please note that one Facebook account can be used in one device but you can register your Cookie Account up to three devices. But you can't watch in three devices simultaneously.
It's sad to say this. Currently we don't have any other login options than Facebook. But no worries, our team of superheroes are working so hard to get new sign up options for you.
Just go to your application store and search "Cookie TV". You will see our logo and don't hesitate. Click install button and try our services. Oh, by the way, we have great news; If you sing up now, we are giving away 10,000 Cookies which is equal to 10,000 Kyats. So what are you waiting for?
We are available to watch on either Andriod or iOS devices. Please make sure that you have the following specifications on your devices. For android devices, Hardware: CPU - Greater than 1.2GHz RAM - 1GB or higher Operating System: Android OS 5.0 (Lollipop) or higher iOS Devices Devices: iPhone, iPad, iPad Mini, and iPod touch Operating System : iOS 10.0 and higher
We believe it is our responsibility to protect our users' personal information to access to Cookie TV. Please note that we only allow user to use one phone number on one Cookie Account. If user want to change phone number for certain reason, user need to pass standard verification steps.

Product and Services

Did you ever get tired of missing your favorite TV show? Well no worries, we are here to give you a new revoultionary experience called "catch-up". With this convenient service, you can “catch up” the shows you’ve missed on Cookie TV for up to 1 week after they’ve been broadcast.
Cookie TV currently offers two live TV membership plans, Movie Album and Pay Per Movie as well.
With 4,900 Cookies for 30 days, you can watch selected channels with catch-up services with "Yoe Shinn Plan".
You can watch all channels with catch-up services with "Hti Sha plan" and it will only cost you 7,900 Cookies for 30 days.
With this "Movie Album", you can get unlimited access to selected movies for 30 days. It can be purchased as a stand-alone item for 2,000 MMK or as an add-on item with your TV plan for 1,000 MMK.
With Pay Per Movie, you don't need to pay for any subscription fees. Just select the movie you like, rent it and watch it.
You can save and watch your movies 30 days from the purchase date. But once you start watching, you have 72 hours to finish watching.
Yes, you can download any movie from our "Pay Per Movie", except the movies produced by "Disney". If you want to download just simply select the "Download" button and you are ready. Download as much as you want when you have WiFi and save data when you don't have WiFi. You can find your download file under "My Downloads" in the menu bar.
There is no limit in the number of friends and family you can refer. Please be advised that the cookies you earn from this referral program are Bonus cookies, which means that they are not transferable and are valid only for 30 days.
Spread your love for Cookie TV and earn bonus cookies.Whenever your friends install Cookie TV and sign up, you can earn 1,000 Bonus Cookies. Your unique code can be found under your account profile. You can simply copy and paste the code and send it to your friends. Or go to "Refer & Earn", click "Share Your Code" and choose an app you'd like to use.
Cookie TV subscription is prepaid basis. Your current plan will be valid for 30 days. If you would like to change plan, you can either wait till your current plan expires or buy a new (Higher-pier) plan. New plan will be effective on the purchase date.

Cookies & Payments

One Cookie is equal to "1 Kyat". So if you want to buy 2,000 Cookies, you will need to spend 2,000 kyats.
Yes, there is a minimum amount. You need to buy at least "1,000" Cookies. But you can add more in increments of 100 after first 1,000.
To top up your Cookies balance, go to Fill Your Cookie Jar and enter the amount you wish to purchase in increments of 100. However, the amount has to be more than 1,000. You can currently choose one of these options to buy Cookies. 1. KBZ Bank 2. MPT, Telenor, Ooredoo & MyTel 3. Wave Money 4. OK Dollar
Cookies are not refundable but you can gift your cookies to your families and friends.
It's a great way to show your appreciation for what your friends and family did for you, especially if they love TVs and movies! Go to "Gift Cookies" under your Profile, enter the amount you want and select the social media platform you would like to use and send it to the person you like.
Bonus Cookies are complimentary Cookies that you can earn by participating in promotional events. Unlike "regular" Cookies that you pay for, Bonus Cookies are not transferable. You can't gift Bonus Cookies to someone else or can't give someone the movies you've bought with Bonus Cookies. Please also be advised that Bonus Cookies may expire and can be used only for the specified event period.
Go to "My Promo". Select "Register Promo Code" and enter the coupon code that you've received. You will see the confirmation message.
Catch-up service might not be available for some of the channels on Cookie TV according to our agreement with copyright holders of the channels.
We aim to provide the download function for all of our content in Pay-Per-Movie, there might be certain content that you can’t download but stream only due to the policy of the copyright holder. Please be aware that if you can’t download such content from Cookie TV, you can’t download it from any other OTT services as well.